Refund Policy

Last updated October 5, 2026

How to ask

Email contact@thepostfocus.com within 14 days of your purchase, from the address you used at checkout or with your order details. You don't need to give a reason, though we'd love to hear what didn't work so we can fix it.

What happens next

• We approve refund requests within 3–5 business days.
• The refund goes back to your original payment method. It usually shows up on your statement within 5–10 business days, depending on your bank.
• When you're refunded, your license ends: please uninstall and delete the software.

After 14 days

If the software stops working on a supported version of Premiere Pro and we can't fix it, email us and we'll make it right, including a refund where that's fair.

Your legal rights

This policy doesn't limit any refund or cancellation rights you have under the law where you live.